December 2005 | Managing the Knowledge Workforce

Jonathan Spira's inspiring new book provides a fresh view of the challenges facing today's knowledge worker and practical strategies to outfit them with tools they need. One case study covers the story of a competitive intelligence group in a Fortune 500 company. They deployed Traction TeamPage enterprise blog software to effectively put "CI in context for decision making" and "provide easy access to information across the busess." The system supports collaboration between 25 people involved in the intelligence process and over 100 decision makers. (Page 141-144)